Technical support available to you 24x7x365.

Compassionate care that helps you get back on your feet. Our experts stop at nothing to get your business back up and running in no time at all! Give us a call or get started with some resources and self help.

Self help

Your services are unique to you

Why should your support be any different?


Connect with one of our live agents with a click of a button. Get your questions answered in seconds.


Toronto: 416 214 6363

Outside GTA: 1 877 883 85169

Hamilton/Burlington: 905 570 8789

Vancouver: 604 630 6933




Keep our customers happy

We listen

Someone will listen

Our agents aren’t robots. They’re trained to listen and respond to your needs.

24/7 support

Around the clock support

Always available engineers and technical support.

Multiple options

Multiple options

Phone, email, and live chat. Like to DIY? Look at our self-help options.

disciplined responses

Disciplined responses

We structure your support according to ISO 9001:2015 and SLA requirements. You expect consistent support. We deliver.

timely responses

Timely responses

Get SLA driven response times so you always get back to business within your objectives.

responsive support

Responsive support

Don’t take our word for it. We guarantee timely support every time with a contractual SLA.

Find out more about how we serve our customers. Go

Customized technical support

Powerful managed IT solutions

Contact centre

24/7/365, multilingual technical and business process support. Amaze your customers and transform your brand.

                                                                                                                              Learn more

IT outsourcing

Flexible, next generation IT solutions that let you focus on your business. Deliver your projects on time and on scope.

                                                                                                                      Learn more

Continuous care

IT services managed all-day, every day by our experienced staff. Guarantee your response times and keep your costs under control.

                                                                                                                  Learn more

Learn about our customized technical support options. Go


Access Pathway’s knowledge base to find self-help options for all of our services. Immediately resolve issues and find out the status of our services.

Internet access information

Get detailed internet access information here.

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National DNCL information

Register your contact numbers to reduce telemarketing calls.

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Pathway docs

Browse our wiki for valuable howtos. We’re always adding more content!

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Service indicator

Are you experiencing network issues? Find out the status of all our services.

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