Technical support available to you 24x7x365.
Compassionate care that helps you get back on your feet. Our experts stop at nothing to get your business back up and running in no time at all! Give us a call or get started with some resources and self help.
Self help
Your services are unique to you
Why should your support be any different?
Chat
Connect with one of our live agents with a click of a button. Get your questions answered in seconds.
Call
Toronto: 416 214 6363
Outside GTA: 1 877 883 85169
Hamilton/Burlington: 905 570 8789
Vancouver: 604 630 6933
Keep our customers happy
Someone will listen
Our agents aren’t robots. They’re trained to listen and respond to your needs.
Around the clock support
Always available engineers and technical support.
Multiple options
Phone, email, and live chat. Like to DIY? Look at our self-help options.
Disciplined responses
We structure your support according to ISO 9001:2015 and SLA requirements. You expect consistent support. We deliver.
Timely responses
Get SLA driven response times so you always get back to business within your objectives.
Responsive support
Don’t take our word for it. We guarantee timely support every time with a contractual SLA.
Find out more about how we serve our customers. Go
Customized technical support
Powerful managed IT solutions
Contact centre
24/7/365, multilingual technical and business process support. Amaze your customers and transform your brand.
IT outsourcing
Flexible, next generation IT solutions that let you focus on your business. Deliver your projects on time and on scope.
Learn about our customized technical support options. Go
Self-help
Access Pathway’s knowledge base to find self-help options for all of our services. Immediately resolve issues and find out the status of our services.
Service indicator
Are you experiencing network issues? Find out the status of all our services.